2012 左永安顧問 安永經營管理商學院 EMBA 共通核心職能 TTQS 哈佛個案討論 The Ritz-Carlton Hotel Company
Take a moment to learn more about the latest news from The Ritz-Carlton by reading our latest press releases.
April 1, 2010: The Ritz-Carlton, Los Angeles Opens
March 1, 2010: The Ritz-Carlton Celebrates “Law Firm Appreciation”
February 17, 2010: The Ritz-Carlton Announces New Resort in Aruba
December 22, 2009: Opening of Phulay Bay, a Ritz-Carlton ReserveDecember 18, 2009: The Ritz-Carlton, Dove Mountain Opens Today
Read our Success Stories:
Roll your mouse over a country to see the values that make our ladies and gentlemen so successful. Click on each value and scroll down to see the story in English and the country's primary language.
|Lea la historia en español|
Luis, The Ritz-Carlton, Laguna NiguelGrowing up in Columbia, Luis dreamt of one day exploring the world. Although he only spoke very little English, after high school decided to travel to the United States and start a new life. He settled in Wisconsin working as a janitor in a ski resort. Soon Luis moved to join family members in Pennsylvania. When looking for a job, he came upon The Ritz-Carlton, Philadelphia. He was hired a Dishwasher, but had grand aspirations. He moved from stewarding, to In-Room Dining and a year later, was named Five Star Employee of the Year. Shortly thereafter another promotion followed as a Server Attendant position in the fine dining restaurant.
The self-proclaimed “King of Lateral Service” loved assisting his peers. And in five years from the moment he found The Ritz-Carlton, Luis was promoted to Food and Beverage Manager. His aspirations had come true. Five years before Luis could barely speak English, and now he was a manager. His career only blossomed from there, and now Luis is the Director of Restaurants for The Ritz-Carlton, Laguna Niguel.
“Working for this company is really about the people you encounter on a daily basis. It is the people that you inspire everyday to learn more, do more, and become more,” says Luis.
Confidence Meet Recognition. Meet The Ritz-Carlton.